Legal notice

Last updated: 26 September 2026

1. Website operator

kidcomove.com is operated by Ruby-Lou Carlton, a sole trader trading as Kidcomove.

  • Trading name: Kidcomove
  • Business type: Sole trader, England (not registered at Companies House, so there is no company registration number)
  • VAT: Not VAT-registered
  • Trading since: 2026
  • Business address: 55 Woolsery Ave, Exeter, England EX4 8BJ, United Kingdom
  • Email: contact@kidcomove.com
  • Phone: +44 7361 105534 (Monday–Friday, 9:00am–5:00pm)

2. Platform and payments

Our online shop runs on Shopify. Payments are processed by Stripe through Shopify's secure checkout.

Accepted payment methods: Visa, Mastercard, American Express, Diners Club, Discover, JCB, Apple Pay and Google Pay.

  • Payment is taken when you place your order.
  • If your payment is declined, the order is not placed and you are not charged.
  • We never see or store your full card details.
  • Our website and checkout use SSL/TLS encryption, and Shopify's checkout is PCI DSS compliant.

3. Prices

All prices are in pounds sterling (GBP). Kidcomove is not VAT-registered, so no VAT is added. Standard UK delivery is free on every order.

4. Product information and safety

Each product page shows the product's materials, dimensions and manufacturer's recommended age. Toys we sell carry the UKCA mark, and we check products ourselves before adding them to our range. Please read the age guidance and safety information supplied with each product and supervise children during active play.

5. Intellectual property

The Kidcomove name, logo, website design and written content belong to Kidcomove and may not be copied without permission. Some product photographs are supplied by our manufacturers and used with permission.

6. Our policies

7. Complaints

If you are unhappy with a product or our service, please email contact@kidcomove.com and we will do our best to resolve it. You can also get free, independent advice from Citizens Advice.

8. Governing law

This website and purchases made through it are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.