We’re here to help

Contact Us

Questions about a product, your order, delivery or a return? Get in touch and we’ll be happy to help.

Get in touch

Kidcomove is run by Ruby-Lou Carlton, a sole trader based in Exeter, England. If your message is about an order, please include your order number so we can help faster.

  • Our address

    Kidcomove
    55 Woolsery Ave
    Exeter, England EX4 8BJ
    United Kingdom

  • Support hours

    Monday – Friday: 9:00am – 5:00pm (UK time)
    Weekends & bank holidays: closed

We aim to reply to every message within 1–2 working days.

Send us a message

Fill in the form and we’ll get back to you by email.

Looking for a quick answer?

Delivery, returns, safety and age guidance — many common questions are already answered in our FAQ.

Visit the FAQ