Contact Us

We are here to help

If you have a question about a product, order, payment, delivery, return, refund, or privacy request, please contact us using the information below.

Email: contact@kidcomove.com

Phone: +1 (364) 728-0532

Postal address: 1100 E Main St, Richmond, VA 23219, USA

Order-support information

For faster assistance, please include your order number, the email address used at checkout, and a clear description of the issue. Never send your full payment-card number, CVV/security code, account password, or other highly sensitive authentication information by email.

Response time

We aim to respond within [INSERT RESPONSE TIME] business days. Response times may be longer during weekends, public holidays, sales, or periods of high enquiry volume.

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Name

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Email address

Please enter the email address associated with your enquiry or order.

Order number (optional)

Enter your order number if your message concerns an existing order.

Subject

Choose: Product question / Order status / Payment / Shipping / Return or refund / Damaged or incorrect item / Privacy request / Other.

Message

Please tell us how we can help.

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